Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Health Insurance Portability and Accountability Act (“HIPAA”) and the General Data Protection Regulation. From time to time, we may make changes to this Privacy Policy, and it is your responsibility to periodically review this Privacy Policy for any changes.

  1. Collection of Personal Information: On this website, we may collect personal information, including your name, email address, demographic information, health-related data, and protected health information (PHI) (as defined by HIPAA).  We do not knowingly collect personal information from children under the age of 16 years.
  2. Use of Personal Information: We use the personal information you provide to respond to your inquiries, provide you with the requested products and services, and improve this website and our products and services. We may also use your personal information for research purposes, but such personal information will be anonymized and aggregated to protect your identity. This aggregate information does not contain any identifiable personal information about our users.
  3. Protection of Personal Information: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures vary based on the sensitivity of the personal information that is being collected, used, and stored. We cannot guarantee the security of this website, nor can we guarantee the security of the personal information you transmit to us over the Internet, including your use of email. We are not liable for the illegal acts of third parties such as criminal hackers. It is your responsibility to safeguard the devices you use to access this website (such as laptops, tablets, and mobile devices), and to use appropriate security settings on those devices. You agree that we are not responsible for any harm that may result from someone accessing your account or personal information on any computer or device where you do not, for any reason, take the necessary steps to log out of your account prior to ending a session on such computer or device. We restrict access to your personal information to authorized personnel only. Only those employees and contractors with a business reason to know have access to this information, and then may only access or use the minimum amount of information necessary for the task at hand. We educate our employees about the importance of maintaining the confidentiality of our users’ personal information. We also periodically review our security arrangements and safeguards.
  4. Sharing of Personal Information: We do not sell, trade, or rent your personal information to third parties (outside of trusted service providers who assist us in operating this website or providing services to you, as long as they agree to keep your personal information confidential and comply with applicable privacy laws), unless: (x) you have authorized us to do so; (y) we are legally required to do so, for example, in response to a subpoena, court order or other legal process; or (z) it is necessary to protect our property rights related to this website.
  5. Merger or Acquisition: If we are involved in a merger, acquisition, or sale of our business or assets, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
  6. Your Rights: You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to the processing of your personal information. To exercise these rights, or if you have any questions or concerns about our privacy policy and practices, please contact us using the information provided at the end of this Privacy Policy. We will not discriminate against you in any way if you choose to exercise your rights under law. However, if we delete your personal information based on a request you make, understand that you may be unable to use or access certain features of this Website. If you are a California resident, California law provides you with additional rights regarding our collection, use, and disclosure of your personal information under the California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.), Shine the Light law (Cal. Civ. Code § 1798.83), and Do Not Track law (Cal. Bus. & Prof. Code BPC § 22575). Please note that the CCPA does not govern medical information or PHI that is collected by a covered entity or business that is governed by HIPAA.
  • Changes to this Privacy Policy. It is our policy to post any changes that we make to this Privacy Policy on this Website. If we make material changes to how we treat our users’ personal information, we will update this Privacy Policy. The date our Privacy Policy was last updated is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this website and this Privacy Policy for changes. For any questions or comments regarding this Privacy Policy, please contact us at contactus@neugenm.com.

User Acceptance:

By using this website, you acknowledge that you have read, understood, and accepted the terms of this Disclaimer and our Privacy Policy. If you do not agree with any part of these terms, please do not use this website.

Contact Information:

If you have any questions or concerns about this Disclaimer, our Privacy Policy, or this website, please contact us at:

contactus@neugenm.com