Privacy Policy

Welcome to NeuGen Medical!

NeuGen Medical values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the website, you are accepting the practices described in this privacy policy. Your use of the website is also subject to our terms and conditions. In this privacy policy, the words “website”, refer to NeuGen Medical’ website, “we”, “us”, “our”, and “NeuGen Medical”, refer to NeuGen Medical, and “you”, and “user”, refer to you, the NeuGen Medical user.

This privacy policy may change from time to time. Your continued use of the website after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable state and federal laws and regulations.

The personal data of users that are collected and processed through:
Will be under the responsibility and in charge of:
• NeuGen Medical
• Email:

By visiting the website, contacting us through our contact details or contact form and providing us with personal information to contact you, you consent to our collection, storage and use of your information on the terms set forth in this privacy policy. You may withdraw your consent at any time by sending us your request through our contact information.

The information we collect from our users helps us to continually improve the user experience on the website. These are the types of information we collect:
Information you provide to us. You provide information when you visit the website, contact us through our contact information or contact form and provide us with personal information to contact you. As a result of those actions, you may provide us with the following information:
• Name
• Email
• Any additional information related to you that you provide to us directly or indirectly through our website.
NeuGen Medical will not collect any personally identifiable information about you unless you provide it voluntarily.

Automatic Collection of Information: As you browse our website, certain usage data is automatically collected. These include technical information such as the IP address of your device, the type and version of your browser, the specific pages you visit on our website, the date and time of your access, the amount of time you spend on those pages, and other diagnostically relevant data.

In the case of access via mobile devices, we also collect information specific to these devices. This may include, but is not limited to, the type of mobile device used, its unique identifier, the IP address of the device, the mobile operating system and the type of mobile browser, along with other identifiers and diagnostic data.

In addition, we collect information that your browser automatically provides each time you visit our website or access our website using a mobile device.
Google Analytics. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Please consult Google’s privacy policy here:

Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any NeuGen Medical server and will be stored on the respective server of our email service.

Registration in the Zinia application through the website: Users of our website will be able to register on our application called “Zinia” through the website, users will encounter a dialog box specifically designed to facilitate the registration process. In this dialog box, users will be asked to provide personal information required for the creation of their account. The required data includes: first name, last name, email address, cell phone number, and date of birth. For users under the age of 16, they will have the option of simply indicating their age, rather than providing a specific date of birth, in accordance with our policies protecting the privacy of minors.
In addition, users will be asked to choose a user name and create a password, which is essential for secure access to their Zinia account. The security of our users’ information is of utmost importance, and these measures are intended to protect both your privacy and the integrity of your account.
As a final step in the registration process, it is imperative that users check a box to confirm their acceptance of the terms and conditions as well as the Zinia application’s privacy policy. This act of consent ensures that users are properly informed about the rules governing the use of our application and the processing of their personal data.

Personal data provided by our users through our website will be kept for the time necessary to fulfill the legitimate purposes described in this policy in section 5 or until the user requests the deletion of their data. NeuGen Medical may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, NeuGen Medical may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.

In general, we use the data we collect primarily to provide, maintain, protect and improve our website. We use the data collected through our website as described below:
• Provide the content available on the website.
• Occasionally send weekly articles to our subscribers’ e-mail addresses.
• Understand and improve your experience using our website.
• Respond to your comments or questions through our contact information.
• Respond to requests related to users’ privacy rights.
• Send you relevant information about our website.
• Marketing purposes of NeuGen Medical.
• Link or combine your information with other data we obtain from third parties to help us understand your needs and provide you with better service.
• Protect, investigate and deter fraudulent, unauthorized or illegal activities.

Information about our users is an important part of our business, so information provided through our website will not be sold to third parties or shared with unauthorized third parties. We only share information about our users in the cases described below:
Third-Party Service Providers. We use third-party services to perform certain functions on our website. Some of these functions and services include: Website hosting, email delivery, and data analysis (Google Analytics).

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

E-mail communications: By providing us with your email address, you consent and agree that we may send you relevant content such as articles, news and information to your email address. Therefore, your email address may be shared with third party bulk email services for the sole and exclusive purpose of sending you relevant communications. If you wish to stop receiving communications from NeuGen Medical, you may unsubscribe at any time by using the “unsubscribe” option available in the same emails or by sending your request through our contact information.

Business Transfers. In the event NeuGen Medical creates, merges with, or is acquired by another entity, your information will likely be transferred. NeuGen Medical will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of NeuGen Medical and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of NeuGen Medical, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Anonymous Information. NeuGen Medical uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

In the event of a security breach that compromises the confidentiality of the personal data of our users, NeuGen Medical undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our website. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.

By using our website, you agree that your personal data may be transferred and processed outside your home country, where data protection legislation may differ. NeuGen Medical is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.

We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at NeuGen Medical strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.

Users who provide information through our website, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:
• Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
• Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
• Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or where necessary for legal reasons.
• Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
• Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or holders of personal data provided through the website may exercise these rights over their personal data at any time and without limitation, by sending their request through our contact details or contact form. We are committed to responding to all valid user requests within a reasonable time and free of charge, in accordance with the requirements set forth in applicable privacy and data protection laws.

Under the California Consumer Privacy Act (CCPA) and the California Online Privacy Act (CalOPPA), users residing in the state of California have the following rights with respect to their personal information:
• Right to Know: Users have the right to request information about the collection, use, and disclosure of their personal information by us during the past 12 months. This includes requesting details about the categories of personal information collected, the sources of such information, the business or commercial purposes for which the personal information is used, and the categories of third parties with whom we share personal information.
• Right of Access: Users may request a copy of the specific personal information we have collected about them in the past 12 months.
• Right to Deletion: Users have the right to request deletion of their personal information we have collected, subject to certain exceptions provided by law.
• Right to Nondiscrimination: Users have the right to be free from discriminatory treatment for exercising their privacy rights under the CCPA and CalOPPA.
• Right to Opt-Out of Sale of Personal Information: California users have the right to opt-out of the sale of their personal information by us. We are committed to providing a clear and simple means to exercise this right.
• Right to Data Portability: Users have the right to request that we provide their personal information in a format that is readily usable and that allows them to transmit the information to another entity without hindrance.
To exercise any of these rights, California users may contact us through our contact information and contact form. Verification of the requestor’s identity will be required prior to processing any request related to your privacy rights.
We are committed to responding to all valid user requests within a reasonable time and free of charge, in accordance with the requirements set forth by the CCPA, CalOPPA and other applicable privacy and data protection laws.

Pursuant to Nevada state privacy legislation, Nevada resident users have the right to access, review, and in certain cases, request deletion of their personal information collected by us. In addition, Nevada users have the right to request that we not sell their personal information. We understand and respect the importance of your privacy, and we are committed to complying with the provisions of Nevada state law regarding the handling of your personal information.
If you are a resident of Nevada, you may exercise your privacy rights by contacting us through our contact information or contact form. In doing so, please provide sufficient details to allow us to verify your identity and process your request. We strive to respond to all legitimate requests within a reasonable timeframe, in accordance with applicable laws.
We reserve the right to verify your Nevada residency in order to process your requests in connection with your rights under Nevada state privacy law. Also, please note that certain exceptions may apply to your ability to exercise these rights, in accordance with applicable law.

We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 16. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete such information.

Except as expressly included in this privacy policy, this document only addresses the use and disclosure of information that NeuGen Medical collects from you. If you disclose your information to third parties, different rules may apply to their use or disclosure of the information you disclose to them. NeuGen Medical does not control the privacy policies of third parties, and you are subject to the privacy policies of such third parties where applicable. NeuGen Medical is not responsible for the privacy or security practices of third parties, including those linked to or from the website. Please refer to the privacy policies of any third-party websites or services you access through the website.

We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users and posted on the website. Your continued use of our website after such changes will signify your acceptance of the changes.

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:
NeuGen Medical.